Digital Banking

Interra offers enhanced features with digital banking in order for you to have more control of your online technology. Some of the features include:

• Streamlined and intuitive dashboard
• Card controls — see more information below
• Digital banking enrollment from a mobile device
• Enhanced Personal Financial Management (PFM) tools including setting savings goals, financial health checkup and free credit score with SavvyMoney®
• Advanced notifications and account alerts that provide real-time information
• Connect accounts from other financial institutions
• And so much more!

We encourage you to log in and investigate this very intuitive service.

Card controls allow you to:

• Unlock/lock a select card
• Determine internal purchase usage standards
• Enable/disable merchant controls
• Enable transaction controls
• Set spending limits

SavvyMoney® is a feature that allows you to track your credit score and learn how the information on your credit report translates into a score. It also provides alerts and helpful facts of how you can use your credit to accomplish your life goals. Find out much more information when logging into your digital banking.

You can determine your member number in the following ways:

• Refer to your Interra check
• Refer to your Interra account card
• Visit us or contact us at 574.534.2506

Login is recognized for the primary account holder only.

If you have multiple Interra accounts, make sure you are using the correct username and member number for the specific account you are trying to access. For business members, when registering and logging in for the first time, make sure you are clicking on the business icon.

At your digital banking login screen, choose Forgot Your Username or Password. Select Send My User Name and choose your notification preference (email or phone). Follow the rest of the prompts. Note: If you have forgotten both your username and password, you must reset your username before requesting password assistance. If you need additional help with your username, please contact Interra's Member Services at 574.534.2506 during normal business hours.

At your digital banking login screen, enter your username and choose Forgot Your Username or Password. Enter the required information and choose Reset Password. Follow the remaining prompts including entering of Security Verification Code.

You have a variety of different ways to transfer funds between two Interra members.

• Click on the Transfer tab.
• You can Create a Code allowing this code to be shared with others. Follow the prompts and simply share this code with the member to pay you or gain the code from the person you wish to pay. (This option does not require knowledge of an individual's account information and provides a highest level of security.)
• Add an Account if you know the Primary Account Holder information. Complete the necessary information using the name of the Primary member's last name on the account number. For businesses, be sure to use the full name of the business such as Bark Park LLC.

• Click on the Transfer button.
• Choose History to view previous transfers or Scheduled to view recurring transfers.

Use these helpful guides to assist with your QuickBooks and Quicken needs.

• QuickBooks Desktop Conversion Instructions
• QuickBooks Online Conversion Instructions
• Quicken Conversion Instructions

To register your device, follow these instructions.

• Click on your Profile in the upper right corner.
• Choose the Two Factor Authentication under Security.
• Choose your login preference(s).

Yes. Simply download the app, read and complete the disclosure requirements. If you have problems signing up, you may contact Interra's Member Services at 574.534.2506.

Yes. When logged into digital banking with your desktop, click on your Profile and choose Español.

Click on the magnifying glass in the top left corner for a helpful search option.

The Security Validation Code requires contact with you through email, phone call, or SMS text message. Contact Interra to have your information updated if needed.

Please refer to your specific provider, which may include mobile carriers, for complete information and updates. Listed below are the MINIMUM versions supported by Interra's digital banking software. For security reasons, Interra recommends using the latest version of software available from your provider. If you have an older smartphone, you may find that browser updates are no longer available.

• Microsoft Edge — updated to one of the last 2 versions.
• Mozilla Firefox — updated to one of the last 2 versions.
• Apple Safari — updated to one of the last 2 versions; Apple iPhone®, iPad® = iOS 15 or higher.
• Google Chrome — updated to one of the last 2 versions; Android® mobile/tablet = Android 13 or higher.