Security and Fraud

It's kind of scary out there.

Interra can help keep your money safe.

Remember, if you receive an unexpected call or email asking for personal or financial account information, protect yourself by hanging up or deleting the email without responding. Call our Contact Center to be sure you are speaking with Interra.

Lost or Stolen Cards

We can help.

If you lose your MasterCard^® credit card you should call 800-449-7728 (24hrs) immediately.

If you lose your debit card you should call 888-908-7797 (24hrs) immediately.

Click here for more information about fraud text alerts.

Identity Theft Scams

Keep yourself safe.

Interra Credit Union takes your financial, online and personal security seriously. You can count on Interra to provide information and resources to help you become more informed and less likely to be victimized.

MasterCard® Customized Alerts

Updated Security for your Credit & Debit cards

Help keep your Interra credit or debit cards secure by signing up for customized alerts in online banking.

Traveling - Card Use

Traveling out of the state or country?

Be sure to fill out a travel notice in online banking, call us, or stop by one of our offices so that we can note this on the cards you will be using during your trip.

Fraudulent Links

Tips for spotting a fraudulent (phishing) link.

Spotting a fraudulent (phishing) link in an email or text can be tricky, but there are several signs you can look for. Click here for tips on how you can tell if an email or text might be fraudulent.